When the Insurance Adjuster Calls

Insurance Adjuster Representing Other Driver

Shortly after a car accident, and possibly before choosing a personal injury attorney, the insurance adjuster from the insurance company representing the other driver is going to call.  The job of the insurance adjuster is to interview the parties involved in auto accidents, inspect the properties that were damaged, and put together accident recap reports for claims examiners to evaluate and approve. Basically, insurance adjusters gather information that can be used to support low compensation payouts to the injured. They are highly trained in this area, and have strategies to retrieve information without you realizing they are doing so. This means that they are sometimes not very friendly, or fair.

What to do When the Insurance Adjuster Calls

When you get the call from the insurance adjuster representing the other driver’s insurance company, remain calm. Remember that you should only give them basic information. This would include your name, address, contact information, and maybe where you are employed. It is ok to also ask the adjuster for the same information as well… and take note of it. Most importantly, refrain from providing details about the accident. They should already know where the accident happened, who was involved, what vehicles were involved, and other details about the accident from the other party involved. Keep in mind that Insurance adjusters are trained to engage conversation that either angers or opens you up towards telling more about the accident than you should. The less you say, the less likely the adjuster will push you to assume blame.

During Your Call with the Insurance Adjuster

  • Don’t assume guilt
  • Don’t discuss details of your accident
  • Don’t lie

After Your Call with the Insurance Adjuster

  • Be aware that you may be under surveillance
  • Do not talk about your case on social media
  • Don’t get rid of evidence
  • If you haven’t already, retain an experience accident attorney to handle your case

Simply refuse to discuss the facts and let them know that you intend to hire an attorney.

Hire Accident Lawyer to Deal with Insurance Adjusters

In general, insurance companies will not take you seriously without the help of an experienced personal injury law firm. Without legal representation, the insurance adjuster will play a larger part in negotiating your claim. This is not a favorable position to be in if your intention is to be compensated fairly, or fully, for your injuries and losses. Because insurance companies will try to settle your claim for as little payout as possible, hiring an accident lawyer should be a top priority.

Obtaining Maximum Compensation After An Accident

Obtaining maximum accident compensation is your goal; however, it is in direct conflict with insurance company’s and insurance adjusters.  They will try to build a case that supports you having more blame for the accident. Their goal is to do what they can to pay out less than you deserve. Fight the insurance companies for fair compensation, and preserve your legal rights by retaining an Action Law Offices accident lawyer. Serious car accidents are especially important to be investigated quickly, and thoroughly. To start the investigation process, request a hassle-free, no obligation case evaluation.

DISCLAIMER: Blogs and articles cover very basic accident and injury topics for education and awareness such as statistics, Wisconsin Laws, injury areas, compensation and injury victim rights. Information not intended for legal advice; consult with an attorney directly.